In what situations would an employee most likely seek help from an EAP?

Employees are most likely to seek help from an Employee Assistance Program (EAP) when they encounter personal challenges that impact their work performance. These challenges can include stress, mental health issues, substance abuse, family conflicts, financial problems, or any situation that interferes with their ability to perform their job effectively. EAPs are designed to provide confidential assistance and resources to help employees navigate such personal difficulties, enabling them to maintain productivity and overall well-being in the workplace.

In contrast, the other options highlight scenarios where seeking help from an EAP would be less relevant. Annual performance reviews typically focus on work-related metrics and feedback rather than personal challenges. Legal issues might indeed warrant assistance, but they are often outside the scope of what EAPs address directly, as their primary function is to support personal well-being rather than legal guidance. Seeking promotions involves professional development and career progression, which generally wouldn't necessitate the personal support that EAPs provide. Therefore, experiencing personal challenges affecting work is the most fitting scenario for seeking EAP assistance.