What would an organization likely expect from implementing an EAP?

Implementing an Employee Assistance Program (EAP) is a strategic initiative that organizations undertake to provide support to their employees in various aspects of life—personal, professional, and emotional. The primary goal of an EAP is to enhance overall employee well-being, which directly correlates to job satisfaction and retention rates. When employees feel supported, they are more likely to be engaged and committed to their workplace, leading to higher satisfaction levels.

EAPs offer counseling, resources, and support for issues such as stress management, mental health, substance abuse, and family problems, all of which can greatly affect an employee's performance and job satisfaction. By addressing these concerns, organizations help reduce absenteeism and turnover rates, as employees are more inclined to stay where they feel their needs are acknowledged and met.

The other options imply unrealistic expectations. For instance, the idea of permanent job security for every employee does not typically fall within the purview of an EAP, as job security is influenced by broader economic and organizational factors. Additionally, while EAPs aim to reduce interpersonal issues by providing conflict resolution resources, they cannot guarantee the absolute elimination of such issues. Similarly, asserting that EAPs can completely resolve all workplace problems overlooks the complexity of organizational dynamics and the